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Vespera on OCEAN, Autograph Collection has ended

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Saturday, September 28
 

TBA

Opera Leads Arrive
Saturday September 28, 2019 TBA
 
Sunday, September 29
 

9:00am

OPERA Config Prep
Sunday September 29, 2019 9:00am - 1:00pm
TBA

1:00pm

OPERA Kick Off Meeting
Kick off meeting with department heads for OPERA departments: Front Office, Housekeeping, Accounting, Group Housing

Sunday September 29, 2019 1:00pm - 2:00pm
TBA

1:30pm

OPERA Config - Day 1
Sunday September 29, 2019 1:30pm - 5:00pm
Sales Office
 
Monday, September 30
 

9:00am

OPERA Config - Day 2
Monday September 30, 2019 9:00am - 5:00pm
Sales Office
 
Tuesday, October 1
 

9:00am

OPERA Config - Day 3
Tuesday October 1, 2019 9:00am - 5:00pm
Sales Office
 
Wednesday, October 2
 

9:00am

 
Thursday, October 3
 

9:00am

OPERA - Core Class (Part 1 of 5)
Limited Capacity seats available

Thursday October 3, 2019 9:00am - 12:30pm
Sales Office

1:30pm

OPERA - Core Class (Part 2 of 5)
Limited Capacity seats available

Thursday October 3, 2019 1:30pm - 5:30pm
Sales Office
 
Friday, October 4
 

9:00am

OPERA - Core Class (Part 3 of 5)
Limited Capacity seats available

Friday October 4, 2019 9:00am - 12:30pm
Sales Office

1:30pm

OPERA - Housekeeping
Limited Capacity seats available

Friday October 4, 2019 1:30pm - 3:30pm
Sales Office

1:30pm

eLearning labtime
Limited Capacity seats available

Friday October 4, 2019 1:30pm - 5:30pm
Sales Office
 
Saturday, October 5
 

9:00am

OPERA - Core Class (Part 4 of 5)
Limited Capacity seats available

Saturday October 5, 2019 9:00am - 12:30pm
Sales Office

11:00am

Ops Training Team Arrival
Day of Operational Trainer Arrival

Saturday October 5, 2019 11:00am - 5:00pm
TBA

1:30pm

OPERA - Core Class (Part 5 of 5)
Limited Capacity seats available

Saturday October 5, 2019 1:30pm - 5:30pm
Sales Office
 
Sunday, October 6
 

9:00am

Autograph Brand Immersion (Group 2)
Sunday October 6, 2019 9:00am - 11:00am
TBA

11:00am

The Power of Loyalty Group 2
Sunday October 6, 2019 11:00am - 12:30pm
TBA

1:30pm

Power of Loyalty Group 1
Sunday October 6, 2019 1:30pm - 3:00pm
Surfside Ballroom

3:00pm

Front Office Follow Up/One-on-One



Sunday October 6, 2019 3:00pm - 4:00pm
TBA

4:00pm

BSA/QA Review with Leadership
Sunday October 6, 2019 4:00pm - 4:45pm
TBA
 
Monday, October 7
 

8:00am

8:30am

Autograph Brand Immersion (Group 3)
Monday October 7, 2019 8:30am - 10:30am
TBA

9:00am

10:00am

HR Follow-Up/One-on-One
Monday October 7, 2019 10:00am - 11:00am
TBA

10:30am

Service Excellence Group 3
Monday October 7, 2019 10:30am - 3:00pm
Surfside Ballroom

1:30pm

Events Follow-Up/One-on-One
Monday October 7, 2019 1:30pm - 2:30pm
TBA

2:30pm

F&B Follow-Up/One-on-One
Monday October 7, 2019 2:30pm - 3:30pm
TBA

3:30pm

 
Tuesday, October 8
 

8:00am

8:30am

Marsha Mini Hotels
Tuesday October 8, 2019 8:30am - 12:30pm
TBA

10:00am

1:30pm

Opera - Groups
Tuesday October 8, 2019 1:30pm - 5:30pm
TBA
 
Wednesday, October 9
 

8:30am

Opera A/R - Oracle Lead
Wednesday October 9, 2019 8:30am - 12:30pm
TBA

8:30am

OPERA - Front Desk Role Play at Desk
Front Desk Role play - Led by property leaders (new openings only)

Wednesday October 9, 2019 8:30am - 5:00pm
In Department

9:00am

Service Excellence Group 2
Wednesday October 9, 2019 9:00am - 4:00pm
Surfside Ballroom
 
Thursday, October 10
 

1:00pm

Opening Day!
Thursday October 10, 2019 1:00pm - 5:00pm
In Department
 
Friday, October 11
 

8:00am

MARSHA Inventory Balancing
Friday October 11, 2019 8:00am - 11:30am
TBA

11:30am

OXI/MRD Champion
Friday October 11, 2019 11:30am - 12:30pm
TBA